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.dem-theme-lab__rail{width:5.25rem}.dem-theme-lab__rail-scale{display:flex;flex-direction:column;align-items:stretch;gap:.55rem;width:100%;height:100%;min-height:0}.dem-theme-lab.is-animating,.dem-theme-lab.is-animating .dem-theme-lab__main,.dem-theme-lab.is-animating .dem-theme-lab__shell{pointer-events:none}.dem-theme-lab.is-animating .dem-theme-lab__shell{contain:layout paint}.dem-theme-lab.is-animating .dem-theme-lab__account,.dem-theme-lab.is-animating .dem-theme-lab__notify,.dem-theme-lab.is-animating .dem-theme-lab__foot-actions,.dem-theme-lab.is-animating .dem-theme-lab__account-btn,.dem-theme-lab.is-animating .dem-theme-lab__nav-item,.dem-theme-lab.is-animating .dem-theme-lab__page-title,.dem-theme-lab.is-animating .dem-theme-lab__user{transition:none!important}.dem-theme-lab__logo-pod{flex:0 0 auto;display:grid;place-items:center;width:100%;min-height:3.75rem;padding:.2rem .15rem;border:none;background:transparent;box-shadow:none;transition:min-height var(--lab-collapse-ms) 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20px;font-size:var(--text-xs);font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:#6b7385;background:linear-gradient(180deg,#fffffff5,#f6f8fbf0);backdrop-filter:blur(10px) saturate(140%);-webkit-backdrop-filter:blur(10px) saturate(140%);border-bottom:1px solid rgba(221,227,236,.95);box-shadow:0 1px #ffffffbf inset}.account-list--no-salesperson .account-list__head,.account-list--no-salesperson .account-list-row--no-salesperson{grid-template-columns:minmax(92px,120px) minmax(0,1fr) minmax(96px,128px) minmax(100px,140px) 28px}.account-list--selectable .account-list__head{padding-left:48px}.account-list-row-wrap{position:relative}.account-list-row-wrap--selectable .account-list-row{padding-left:48px}.account-list-row-wrap--selected 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20px;font-size:var(--text-xs);font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:#6b7385;background:linear-gradient(180deg,#fffffff5,#f6f8fbf0);backdrop-filter:blur(10px) saturate(140%);-webkit-backdrop-filter:blur(10px) saturate(140%);border-bottom:1px solid rgba(221,227,236,.95);box-shadow:0 1px #ffffffbf inset}.contact-list--no-salesperson .contact-list__head,.contact-list--no-salesperson .contact-list-row--no-salesperson{grid-template-columns:48px 1.1fr 1.2fr 1fr 28px}.contact-list__sort-btn{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:none;background:transparent;display:inline-flex;align-items:center;gap:.35rem;min-height:2rem;padding:.3rem 0;margin:0;font:inherit;font-size:var(--text-xs);font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:inherit;cursor:pointer;text-align:left;transition:color .12s 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14px;margin-left:auto}.project-list{padding:0;overflow:hidden}.project-list__head{display:grid;grid-template-columns:minmax(88px,110px) minmax(140px,1.2fr) minmax(160px,1fr) minmax(180px,1.4fr) minmax(100px,140px) 32px;gap:14px;align-items:center;position:sticky;top:0;z-index:2;padding:10px 20px;font-size:var(--text-xs);font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:#6b7385;background:linear-gradient(180deg,#fffffff5,#f6f8fbf0);backdrop-filter:blur(10px) saturate(140%);-webkit-backdrop-filter:blur(10px) saturate(140%);border-bottom:1px solid rgba(221,227,236,.95);box-shadow:0 1px #ffffffbf inset}.project-list__sort-btn{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:none;background:transparent;display:inline-flex;align-items:center;gap:.35rem;min-height:2rem;padding:.3rem 0;margin:0;font:inherit;font-size:var(--text-xs);font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:inherit;cursor:pointer;text-align:left;transition:color .12s ease}.project-list__sort-btn:hover,.project-list__sort-btn.is-active{color:var(--bth-primary)}.project-list__sort-ind{font-size:var(--text-xs);line-height:1;color:var(--bth-primary)}.project-list-row{display:grid;grid-template-columns:minmax(88px,110px) minmax(140px,1.2fr) minmax(160px,1fr) minmax(180px,1.4fr) minmax(100px,140px) 32px;gap:14px;align-items:center;min-height:88px;padding:16px 20px;color:inherit;text-decoration:none;border-bottom:1px solid var(--bth-border);transition:background .12s}.project-list-row:last-child{border-bottom:none}.project-list-row:hover{background:#f8fafc;text-decoration:none}.project-status{display:inline-block;font-size:var(--text-xs);font-weight:800;text-transform:uppercase;letter-spacing:.04em;padding:4px 8px;border-radius:6px;white-space:nowrap}.project-status--ongoing{background:#e3f2fd;color:#0176d3}.project-status--hold{background:#fff3cd;color:#856404}.project-status--completed{background:#e8f5e9;color:#27ae60}.project-list-row__main{display:flex;flex-direction:column;gap:4px;min-width:0}.project-list-row__title{font-size:var(--text-sm);font-weight:700;line-height:1.35;color:var(--bth-text)}.project-list-row__ref{font-size:var(--text-sm);font-weight:600;color:var(--bth-primary)}.project-list-row__account{display:flex;flex-direction:column;gap:4px;min-width:0}.project-list-row__type{display:inline-block;align-self:flex-start;font-size:var(--text-xs);font-weight:800;text-transform:uppercase;color:#fff;padding:2px 6px;border-radius:4px}.project-list-row__account-name{font-size:var(--text-sm);font-weight:600;color:var(--bth-text)}.project-list-row__account-code{font-size:var(--text-sm);color:var(--bth-muted)}.project-list-row__latest{display:flex;flex-direction:column;gap:4px;min-width:0}.project-list-row__latest-time{font-size:var(--text-xs);font-weight:700;color:var(--bth-primary)}.project-list-row__latest-text{font-size:var(--text-sm);color:var(--bth-muted);line-height:1.35;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.project-list-row--management{align-items:start;min-height:120px}.project-list-row--management:hover{background:transparent}.project-list-row__cell{display:flex;flex-direction:column;gap:4px;min-width:0;color:inherit;text-decoration:none}.project-list-row__cell:hover{text-decoration:none}.project-list-row__cell--status{align-self:center}.project-list-row__cell--main,.project-list-row__cell--account{gap:4px}.project-list-row__cell--latest{gap:10px}.project-list-row__cell--owner{justify-content:center}.project-list-row__cell--chevron{align-items:flex-end;justify-content:center}.project-list-reply{margin-top:8px;padding-top:10px;border-top:1px solid var(--bth-border)}.project-list-reply__hint{margin:0 0 6px;font-size:var(--text-xs);color:var(--bth-muted)}.project-list-reply__error{margin:0 0 6px;font-size:var(--text-xs);color:var(--bth-danger, #c0392b)}.project-list-reply__row{display:flex;gap:8px;align-items:center}.project-list-reply__input{flex:1;min-width:0;font-size:var(--text-sm);padding:8px 10px}.project-list-reply__btn{flex-shrink:0}.project-list-row__updates-stack{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:8px;max-height:280px;overflow-y:auto}.project-list-row__update-item{display:flex;flex-direction:column;gap:2px;padding-bottom:8px;border-bottom:1px dashed var(--bth-border)}.project-list-row__update-item:last-child{padding-bottom:0;border-bottom:none}.project-list-row__owner{font-size:var(--text-sm);font-weight:600;color:var(--bth-muted)}.project-list-row__chevron{color:#c5cdd8;font-size:var(--text-display);font-weight:300;text-align:right}.task-pie{margin-bottom:16px;padding:16px 14px 12px;overflow:visible}.task-pie__head--compact{margin-bottom:10px}.task-pie__head--compact .task-pie__subtitle{margin:0;font-size:var(--text-sm);font-weight:600;color:var(--bth-muted)}.task-pie__month{grid-column:2;grid-row:1;margin:0;min-width:160px}.task-pie__month .field-input{margin-top:4px}.task-pie__head{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:8px 16px;align-items:end;margin-bottom:16px}.task-pie__head>div:first-child{grid-column:1}.task-pie__scope{grid-column:1 / -1;margin:0;max-width:none;font-size:var(--text-sm);color:var(--bth-muted);text-align:left}.task-pie__title{margin:0;font-size:var(--text-lg);font-weight:800;color:var(--bth-text)}.task-pie__subtitle{margin:4px 0 0;font-size:var(--text-sm);color:var(--bth-muted)}.task-pie__body{display:flex;flex-direction:column;align-items:stretch;gap:8px}.task-pie__chart-wrap{width:100%;max-width:none;min-height:400px;padding:0;overflow:visible;display:flex;justify-content:center}.task-pie__svg{width:100%;max-width:760px;height:auto;display:block;overflow:visible}.dashboard-task-pie--embedded .task-pie__chart-wrap{min-height:420px}.task-pie__legend{list-style:none;margin:.35rem 0 0;padding:0;display:flex;flex-direction:column;gap:.45rem}.task-pie__legend-item{display:grid;grid-template-columns:.7rem minmax(0,1fr) auto;gap:.55rem;align-items:center;font-size:var(--text-sm);line-height:1.3}.task-pie__legend-swatch{width:.7rem;height:.7rem;border-radius:3px;flex-shrink:0}.task-pie__legend-label{min-width:0;font-weight:700;color:var(--bth-text);text-transform:uppercase;letter-spacing:.01em}.task-pie__legend-meta{flex-shrink:0;font-weight:700;color:var(--bth-muted);font-variant-numeric:tabular-nums}.task-pie__svg-empty{fill:#e8edf3;stroke:#c5d0dc;stroke-width:1.5}.task-pie__svg-leader{fill:none;stroke:#94a3b8;stroke-width:1.25}.task-pie__svg-label-box{overflow:visible;pointer-events:none}.task-pie__svg-label-html{display:flex;flex-direction:column;gap:2px;font-size:var(--text-sm);font-weight:700;line-height:1.3;color:#1e293b;text-align:left}.task-pie__svg-label-html--left{text-align:right}.task-pie__svg-label-pct{font-size:var(--text-sm);font-weight:600;color:#64748b}.task-pie__empty{margin:0;padding:0 0 4px;color:var(--bth-muted);font-size:var(--text-sm);text-align:center}.tasks-page .page-toolbar{margin-bottom:18px}.tasks-page .page-toolbar__search-wrap{flex:1 1 220px;max-width:none}.analytics-page .page-toolbar{margin-bottom:12px;align-items:flex-end}.analytics-page .page-toolbar__search-wrap{flex:1 1 220px;max-width:none}.analytics-page__toolbar-actions{display:flex;flex-wrap:wrap;align-items:flex-end;gap:10px 12px;margin-left:auto}.analytics-page__month-field,.analytics-page__sort-field{display:grid;gap:4px;min-width:9rem}.analytics-page__month-field .field-input,.analytics-page__sort-field .field-input{min-height:2.35rem}.analytics-page__month-nudge{display:flex;flex-wrap:wrap;gap:6px}.analytics-page__summary{margin:0 0 14px;font-size:var(--text-sm);font-weight:600;color:var(--bth-muted)}.analytics-page__empty{margin:1rem 0;color:var(--bth-muted);font-size:var(--text-sm)}.analytics-page__empty-panel{display:grid;gap:12px;justify-items:start;padding:8px 0 24px}.analytics-page__empty-meta{margin:0;color:var(--bth-muted);font-size:var(--text-sm)}.analytics-page__empty-actions{display:flex;flex-wrap:wrap;gap:8px}.analytics-page__view-toggle{display:inline-flex;gap:4px;margin:0 0 14px;padding:3px;border:1px solid var(--bth-border);border-radius:8px;background:#f8fafc}.analytics-page__view-btn{border:0;background:transparent;color:var(--bth-muted);font:inherit;font-size:var(--text-sm);font-weight:600;padding:7px 12px;border-radius:6px;cursor:pointer}.analytics-page__view-btn.is-active{background:#fff;color:var(--bth-ink);box-shadow:0 1px 2px #0f172a14}.analytics-page__coverage-filter{display:inline-flex;gap:4px;padding:3px;border:1px solid var(--bth-border);border-radius:8px;background:#f8fafc;align-self:end}.analytics-page__segment-btn{border:0;background:transparent;color:var(--bth-muted);font:inherit;font-size:var(--text-sm);font-weight:600;padding:6px 10px;border-radius:6px;cursor:pointer}.analytics-page__segment-btn.is-active{background:#fff;color:var(--bth-ink);box-shadow:0 1px 2px #0f172a14}.analytics-page__week-label{display:inline-flex;align-items:center;font-size:var(--text-sm);font-weight:600;color:var(--bth-ink);white-space:nowrap;max-width:16rem;overflow:hidden;text-overflow:ellipsis}.analytics-weekly{display:grid;gap:16px}.analytics-weekly__report-head{display:grid;gap:4px;margin-bottom:4px;padding-bottom:12px;border-bottom:1px solid var(--bth-border)}.analytics-weekly__report-head-row{display:flex;flex-wrap:wrap;align-items:flex-start;justify-content:space-between;gap:12px 16px}.analytics-weekly__refresh{display:grid;gap:4px;justify-items:end}.analytics-weekly__refresh-meta{margin:0;font-size:var(--text-xs);color:var(--bth-muted);text-align:right}.analytics-weekly__inline-link{border:0;padding:0;background:none;color:#2f5f98;font:inherit;font-weight:600;cursor:pointer;text-decoration:underline;text-underline-offset:2px}.analytics-weekly__report-title{margin:0;font-size:var(--text-base);font-weight:700;color:var(--bth-ink)}.analytics-weekly__report-date{margin:0;font-size:var(--text-xs);color:var(--bth-muted)}.analytics-weekly__scorecard{display:grid;grid-template-columns:repeat(auto-fit,minmax(8.5rem,1fr));gap:10px}.analytics-weekly__score{display:grid;gap:2px;padding:14px 16px;border:1px solid var(--bth-border);border-radius:10px;background:#fff}.analytics-weekly__score-value{font-size:1.45rem;font-weight:700;line-height:1.1;color:var(--bth-ink)}.analytics-weekly__score-label{font-size:var(--text-xs);font-weight:600;letter-spacing:.04em;text-transform:uppercase;color:var(--bth-muted)}.analytics-weekly__score-meta{font-size:var(--text-xs);color:var(--bth-muted)}.analytics-weekly__narrative{padding:18px 20px;display:grid;gap:8px}.analytics-weekly__section-title{margin:8px 0 0;font-size:var(--text-sm);font-weight:700;letter-spacing:.04em;text-transform:uppercase;color:#5b6475}.analytics-weekly__narrative .analytics-weekly__section-title:first-child{margin-top:0}.analytics-weekly__prose{margin:0;font-size:var(--text-sm);line-height:1.55;color:var(--bth-ink);white-space:pre-wrap}.analytics-weekly__findings{margin:0;padding-left:1.2rem;display:grid;gap:6px;font-size:var(--text-sm);line-height:1.5;color:var(--bth-ink)}.analytics-weekly__ai-note{margin:6px 0 0;font-size:var(--text-xs);color:var(--bth-muted)}.analytics-weekly__charts{display:grid;grid-template-columns:repeat(auto-fit,minmax(16rem,1fr));gap:12px;align-items:stretch}.analytics-weekly__charts--two{grid-template-columns:repeat(auto-fit,minmax(20rem,1fr))}.analytics-weekly__chart{padding:16px;display:grid;gap:12px;min-height:12rem}.analytics-weekly__chart-head{display:flex;flex-wrap:wrap;align-items:baseline;justify-content:space-between;gap:6px 12px}.analytics-weekly__chart-head--stack{align-items:flex-start;flex-direction:column;gap:10px}.analytics-weekly__person-pick{display:flex;flex-wrap:wrap;align-items:center;gap:8px}.analytics-weekly__legend{display:flex;flex-wrap:wrap;gap:12px 16px;font-size:var(--text-xs);color:var(--bth-muted)}.analytics-weekly__legend span{display:inline-flex;align-items:center;gap:6px}.analytics-weekly__swatch{display:inline-block;width:.7rem;height:.7rem;border-radius:2px}.analytics-weekly__chart-title{margin:0;font-size:var(--text-sm);font-weight:700}.analytics-weekly__chart-meta{margin:0;font-size:var(--text-xs);color:var(--bth-muted)}.analytics-weekly__bars{display:grid;grid-template-columns:repeat(7,minmax(0,1fr));gap:8px;align-items:end;min-height:8.5rem}.analytics-weekly__bars--weekdays{grid-template-columns:repeat(5,minmax(0,1fr))}.analytics-weekly__bar-col{display:grid;grid-template-rows:auto 1fr auto;justify-items:center;gap:4px;min-height:8.5rem}.analytics-weekly__bar-value{font-size:var(--text-xs);font-weight:700;color:var(--bth-ink);min-height:1em}.analytics-weekly__bar-track{width:100%;max-width:2rem;height:100%;min-height:5.5rem;border-radius:6px 6px 2px 2px;background:#eef2f7;display:flex;flex-direction:column;justify-content:flex-end;overflow:hidden}.analytics-weekly__bar-track.is-miss-track{box-shadow:inset 0 0 0 1px #c45c4a}.analytics-weekly__bar-fill{width:100%;flex-shrink:0;background:#3d6ea8}.analytics-weekly__bar-fill--other{border-radius:0}.analytics-weekly__bar-fill--new{border-radius:6px 6px 0 0}.analytics-weekly__bar-fill.is-empty{background:transparent}.analytics-weekly__bar-fill.is-miss{background:#c45c4a}.analytics-weekly__sales,.analytics-weekly__projects{padding:16px 18px;display:grid;gap:12px}.analytics-weekly__sales-chart{min-height:11rem}.analytics-weekly__bar-label{font-size:var(--text-xs);font-weight:600;color:var(--bth-muted)}.analytics-weekly__notes-bars{display:grid;gap:10px;align-content:center}.analytics-weekly__notes-row{display:grid;grid-template-columns:4.5rem minmax(0,1fr) 2rem;gap:8px;align-items:center;font-size:var(--text-sm)}.analytics-weekly__notes-track{height:10px;border-radius:999px;background:#eef2f7;overflow:hidden}.analytics-weekly__notes-fill{height:100%;border-radius:999px}.analytics-weekly__notes-fill.is-written{background:#2a9d8f}.analytics-weekly__notes-fill.is-blank{background:#c5ced9}.analytics-weekly__themes,.analytics-weekly__owners,.analytics-weekly__visits-panel,.analytics-weekly__gap-panel{padding:16px 18px;display:grid;gap:12px}.analytics-weekly__theme-list{list-style:none;margin:0;padding:0;display:grid;gap:10px}.analytics-weekly__theme-head{display:flex;justify-content:space-between;gap:12px;font-size:var(--text-sm)}.analytics-weekly__theme-ex{margin:4px 0 0;font-size:var(--text-xs);color:var(--bth-muted);line-height:1.45}.analytics-weekly__owner-head,.analytics-weekly__owner-row{display:grid;grid-template-columns:minmax(0,1.4fr) 4.5rem 5rem 4.5rem;gap:10px;align-items:center;font-size:var(--text-sm)}.analytics-weekly__owner-head--wide,.analytics-weekly__owner-row--wide{grid-template-columns:minmax(7rem,1.1fr) 4rem 5rem minmax(0,1.6fr)}.analytics-weekly__owner-head--targets,.analytics-weekly__owner-row--targets{grid-template-columns:minmax(6.5rem,1fr) 3.5rem 4.5rem 5rem 4.5rem minmax(0,1.4fr)}.analytics-weekly__target-met{color:#1f6b3a;font-weight:600}.analytics-weekly__target-miss{color:#9a3412;font-weight:600}.analytics-weekly__owner-head{font-size:var(--text-xs);font-weight:700;text-transform:uppercase;letter-spacing:.05em;color:#6b7385;padding-bottom:6px;border-bottom:1px solid var(--bth-border)}.analytics-weekly__owner-list{list-style:none;margin:0;padding:0;display:grid;gap:8px}.analytics-weekly__owner-row{padding:4px 0}.analytics-weekly__panel-head{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:10px}.analytics-weekly__panel-head .analytics-weekly__section-title{margin:0}.analytics-weekly__visit-list,.analytics-weekly__gap-list{list-style:none;margin:0;padding:0;display:grid;gap:10px}.analytics-weekly__visit{display:grid;gap:6px;padding-bottom:10px;border-bottom:1px solid var(--bth-border)}.analytics-weekly__visit:last-child{border-bottom:0;padding-bottom:0}.analytics-weekly__visit-main,.analytics-weekly__gap-row{display:grid;grid-template-columns:5.5rem minmax(0,1fr) auto;gap:10px;align-items:start;width:100%;border:0;background:transparent;padding:0;margin:0;text-align:left;font:inherit;cursor:pointer;color:inherit}.analytics-weekly__gap-row{grid-template-columns:minmax(0,1fr);gap:2px;padding:8px 0}.analytics-weekly__visit-day{font-size:var(--text-xs);font-weight:700;color:var(--bth-muted);padding-top:2px}.analytics-weekly__visit-account,.analytics-weekly__gap-row{display:grid;gap:2px}.analytics-weekly__visit-name{font-size:var(--text-sm);font-weight:650;color:var(--bth-ink)}.analytics-weekly__visit-meta{font-size:var(--text-xs);color:var(--bth-muted)}.analytics-weekly__visit-note-flag{font-size:.7rem;font-weight:700;letter-spacing:.04em;text-transform:uppercase;padding:3px 7px;border-radius:999px;background:#e6f5f2;color:#1f6f64}.analytics-weekly__visit-note-flag.is-blank{background:#f1f3f6;color:#6b7385}.analytics-weekly__visit-desc{margin:0 0 0 5.5rem;font-size:var(--text-sm);line-height:1.45;color:#334155;white-space:pre-wrap}.analytics-weekly__visit-link{margin-left:5.5rem;justify-self:start;border:0;background:transparent;padding:0;font:inherit;font-size:var(--text-xs);font-weight:600;color:#3d6ea8;cursor:pointer}.analytics-weekly__empty{margin:0;font-size:var(--text-sm);color:var(--bth-muted)}@media(max-width:720px){.analytics-weekly__visit-main{grid-template-columns:minmax(0,1fr) auto}.analytics-weekly__visit-day{grid-column:1 / -1}.analytics-weekly__visit-desc,.analytics-weekly__visit-link{margin-left:0}.analytics-weekly__owner-head,.analytics-weekly__owner-row{grid-template-columns:minmax(0,1fr) 3.5rem 3.5rem 3.5rem;gap:6px}}.analytics-coverage__head,.analytics-coverage__row{display:grid;grid-template-columns:minmax(0,1.6fr) minmax(6.5rem,.9fr) 6.2rem 4.2rem 5.5rem;gap:12px;align-items:center;padding:12px 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84%,#fff0)}.tickets-ribbon__section{display:flex;align-items:center;gap:8px;padding:8px 12px;border-right:1px solid var(--bth-border);flex:0 0 auto}.tickets-ribbon__section:last-child{border-right:0}.tickets-ribbon__section--mail{background:linear-gradient(180deg,#9b1c1c0d,#fff)}.tickets-ribbon__label{font-size:var(--text-xs);font-weight:800;letter-spacing:.08em;text-transform:uppercase;color:var(--bth-muted);white-space:nowrap}.tickets-ribbon__group{display:inline-flex;flex-wrap:nowrap;gap:6px;align-items:center}.tickets-ribbon__split{position:relative;display:inline-flex;align-items:stretch;gap:0;border:1px solid var(--bth-border);border-radius:9px;background:#fff;overflow:hidden}.tickets-ribbon__split>.tickets-ribbon__btn{border:0!important;border-radius:0!important;background:transparent;box-shadow:none;margin:0}.tickets-ribbon__split>.tickets-ribbon__btn:first-child{border-top-right-radius:0;border-bottom-right-radius:0}.tickets-ribbon__split-caret{border-top-left-radius:0!important;border-bottom-left-radius:0!important;margin-left:0!important;padding-left:8px;padding-right:8px;min-width:28px;border-left:1px solid var(--bth-border)!important}.tickets-ribbon__split:hover{border-color:#9b1c1c47}.tickets-ribbon__split>.tickets-ribbon__btn:hover:not(:disabled){color:var(--bth-primary);background:#9b1c1c0a}.tickets-ribbon__menu{position:absolute;top:calc(100% + 4px);left:0;z-index:60;min-width:140px;display:flex;flex-direction:column;padding:6px;border:1px solid var(--bth-border);border-radius:10px;background:#fff;box-shadow:0 8px 24px #0f172a1f}.ticket-merge-modal__lead{margin:0 0 12px;font-size:var(--text-sm);color:var(--bth-muted);line-height:1.45}.ticket-merge-modal__list{display:flex;flex-direction:column;gap:6px;max-height:min(50vh,360px);overflow:auto;padding:4px;border:1px solid var(--bth-border);border-radius:10px;background:#fafafa}.ticket-merge-modal__row{display:grid;grid-template-columns:auto 1fr;grid-template-rows:auto auto;gap:2px 10px;text-align:left;border:1px solid transparent;border-radius:8px;background:#fff;padding:8px 10px;font:inherit;cursor:pointer}.ticket-merge-modal__row.is-selected,.ticket-merge-modal__row:hover{border-color:#9b1c1c47;background:#9b1c1c0a}.ticket-merge-modal__number{grid-row:1 / 3;align-self:center;font-size:var(--text-xs);font-weight:800;color:var(--bth-primary);white-space:nowrap}.ticket-merge-modal__subject{font-size:var(--text-sm);font-weight:600;color:var(--bth-text);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ticket-merge-modal__meta{font-size:var(--text-xs);color:var(--bth-muted)}.ticket-merge-modal__empty{margin:12px;font-size:var(--text-sm);color:var(--bth-muted)}.tickets-ribbon__menu button{border:0;background:transparent;text-align:left;padding:8px 10px;border-radius:8px;font:inherit;font-size:var(--text-sm);font-weight:700;color:inherit;cursor:pointer}.tickets-ribbon__menu button:hover:not(:disabled){background:#9b1c1c14;color:var(--bth-primary)}.tickets-ribbon__sep{display:none}.tickets-ribbon__btn{display:inline-flex;align-items:center;gap:6px;border:1px solid var(--bth-border);border-radius:9px;background:#fff;padding:9px 15px;font:inherit;font-size:var(--text-sm);font-weight:700;color:var(--bth-text);cursor:pointer;transition:border-color .12s ease,color .12s ease,background .12s ease,box-shadow .12s ease}.tickets-ribbon__icon{font-size:var(--text-sm);line-height:1;opacity:.85}.tickets-ribbon__btn--ghost{border-style:dashed;color:var(--bth-primary);background:#9b1c1c0a}.tickets-ribbon__btn:hover:not(:disabled){border-color:#9b1c1c47;color:var(--bth-primary);background:#9b1c1c0a}.tickets-ribbon__btn--primary{background:var(--bth-primary);border-color:var(--bth-primary);color:#fff;box-shadow:0 1px 2px #9b1c1c40}.tickets-ribbon__btn--primary:hover:not(:disabled){background:#8a1f1f;border-color:#8a1f1f;color:#fff}.tickets-ribbon__btn--accent{border-color:#9b1c1c38;color:var(--bth-primary);background:#9b1c1c0f}.tickets-ribbon__btn--warn{border-color:#b4530940;color:#b45309;background:#d977060f}.tickets-ribbon__btn:disabled{opacity:.45;cursor:default;box-shadow:none}.tickets-layout{display:grid;grid-template-columns:minmax(320px,480px) minmax(0,1fr);gap:10px;min-height:0;flex:1;align-items:stretch;overflow:hidden;padding-bottom:0}.tickets-layout--detail-open{grid-template-columns:minmax(320px,480px) minmax(0,1fr)}.tickets-list-pane{display:flex;min-height:0;min-width:0;position:relative;border:1px solid var(--bth-border);border-radius:14px;background:var(--bth-bg-elevated, #fff);box-shadow:0 1px 2px #0f172a0a;overflow:hidden}.tickets-list-pane:after{content:none;position:absolute;top:0;right:0;bottom:0;left:0;background:#0f172a61;z-index:12;pointer-events:none}@media(min-width:1101px){.tickets-list-pane:has(.tickets-sidebar--panel-open):after{content:""}}.tickets-list-pane .tickets-mid{flex:1;min-width:0;min-height:0;border:0;border-radius:0;box-shadow:none;overflow-x:hidden;overflow-y:auto;-webkit-overflow-scrolling:touch;position:relative;z-index:1;border-left:1px solid var(--bth-border)}.tickets-list-pane .tickets-mid__folders-btn{display:none}.tickets-sidebar,.tickets-mid,.tickets-detail{border:1px solid var(--bth-border);border-radius:14px;background:var(--bth-bg-elevated, #fff);box-shadow:0 1px 2px #0f172a0a;min-height:0;overflow:hidden}.tickets-sidebar{padding:10px 6px;display:flex;flex-direction:column;overflow:hidden}.tickets-sidebar--dock{padding:8px 0 8px 4px;width:100%;height:100%;overflow:visible}.tickets-sidebar__dock-head{display:flex;align-items:center;justify-content:center;margin:0 0 10px;min-height:28px;padding:0 4px}.tickets-sidebar__dock-folder-icon{font-size:var(--text-lg);line-height:1;flex-shrink:0;display:inline-flex;align-items:center;justify-content:center}.tickets-sidebar__dock-layout{display:flex;align-items:stretch;min-height:0;flex:1;position:relative}.tickets-sidebar__dock-rail{width:46px;flex-shrink:0;display:flex;flex-direction:column;min-height:0;border-right:1px solid var(--bth-border)}.tickets-sidebar__dock-rail-main{display:flex;flex-direction:column;gap:10px;padding:4px 3px 8px;flex:1;min-height:0;overflow:hidden}.tickets-sidebar__dock-rail-footer{display:flex;flex-direction:column;gap:12px;padding:8px 3px 4px;border-top:1px solid var(--bth-border);flex-shrink:0}.tickets-sidebar__dock-panel{position:absolute;left:46px;top:0;bottom:0;width:210px;z-index:30;padding:0 6px 0 4px;pointer-events:none}.tickets-sidebar__dock-panel-inner{height:100%;min-height:200px;background:#fff;border:1px solid var(--bth-border);border-radius:18px;box-shadow:8px 0 28px #0f172a1f;padding:14px 12px 16px;display:flex;flex-direction:column;gap:10px;overflow:hidden;pointer-events:auto}.tickets-sidebar__dock-panel-head{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:0 2px}.tickets-sidebar__dock-panel-title{margin:0;font-size:var(--text-xs);font-weight:800;text-transform:uppercase;letter-spacing:.07em;color:var(--bth-muted)}.tickets-sidebar__dock-panel-empty{margin:0;padding:8px 4px;font-size:var(--text-xs);color:var(--bth-muted)}.tickets-sidebar__dock-panel-inner .tickets-sidebar__list--nested{flex:1;min-height:0;overflow-y:auto;gap:6px;padding:2px 0}.tickets-sidebar__dock-panel-inner .tickets-sidebar__row--sub{border-radius:14px;overflow:hidden;background:#0f172a08}.tickets-sidebar__dock-panel-inner .tickets-sidebar__item{padding:9px 11px;border-radius:14px}.tickets-folders-shell--dock:not(:hover):not(.is-open) .tickets-sidebar__dock-head .tickets-sidebar__title,.tickets-folders-shell--dock:not(:hover):not(.is-open) .tickets-sidebar__dock-head .tickets-sidebar__add{display:none}.tickets-sidebar__dock-body{display:grid;grid-template-rows:minmax(0,1fr) auto;min-height:0;flex:1;gap:0}.tickets-sidebar__dock-main{display:flex;flex-direction:column;gap:10px;min-height:0;flex:1 1 auto;overflow-y:auto;overflow-x:hidden;padding:2px 0}.tickets-sidebar__dock-footer{display:flex;flex-direction:column;gap:4px;padding-top:6px;margin-top:4px;border-top:1px solid var(--bth-border);flex-shrink:0}.tickets-sidebar__dock-section{position:relative}.tickets-sidebar__dock-section--active .tickets-sidebar__rail-btn{border-color:#9b1c1c47;background:#9b1c1c14;color:var(--bth-primary)}.tickets-sidebar__dock-section-row{display:flex;align-items:stretch;gap:6px;min-height:0}.tickets-sidebar__rail-btn{position:relative;flex-shrink:0;width:40px;min-height:80px;height:auto;margin:0 auto;border:1px solid transparent;border-radius:12px;background:transparent;color:var(--bth-text);cursor:pointer;font:inherit;display:inline-flex;align-items:center;justify-content:center;padding:12px 7px}.tickets-sidebar__rail-label{display:inline-block;writing-mode:vertical-rl;transform:rotate(180deg);font-size:var(--text-xs);font-weight:700;letter-spacing:.08em;line-height:1.2;white-space:nowrap;text-align:center}.tickets-sidebar__rail-btn--peek{border-color:#9b1c1c33;background:#9b1c1c0d}.tickets-sidebar__rail-btn--active{border-color:#9b1c1c47;background:#9b1c1c14;color:var(--bth-primary)}.tickets-sidebar__rail-badge{position:absolute;top:4px;right:3px;min-width:15px;height:15px;border-radius:999px;background:var(--bth-primary);color:#fff;font-size:var(--text-xs);font-weight:800;display:inline-flex;align-items:center;justify-content:center;padding:0 3px}.tickets-sidebar__dock-expand{display:none}.tickets-sidebar__create--dock{padding:0 4px 8px}.tickets-sidebar__head{display:flex;align-items:center;justify-content:space-between;gap:8px;margin:0 6px 8px}.tickets-sidebar__add{width:26px;height:26px;border:1px solid var(--bth-border);border-radius:8px;background:#fff;font-size:var(--text-md);font-weight:700;line-height:1;color:var(--bth-primary);cursor:pointer}.tickets-sidebar__create{display:flex;gap:6px;padding:0 6px 10px}.tickets-sidebar__item--drag-over{outline:2px dashed rgba(155,28,28,.45);outline-offset:-2px}.tickets-sidebar__title{margin:0;font-size:var(--text-xs);font-weight:800;text-transform:uppercase;letter-spacing:.08em;color:var(--bth-muted)}.tickets-sidebar__list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:2px;overflow:auto;flex:1 1 auto;min-height:0}.tickets-sidebar__list--nested{gap:2px;flex:0 0 auto;overflow:visible}.tickets-sidebar__list--footer{flex:0 0 auto;overflow:visible;margin-top:auto;padding-top:8px;border-top:1px solid var(--bth-border)}.tickets-sidebar__row{display:flex;align-items:center;gap:2px;border-radius:10px}.tickets-sidebar__row--active{background:#9b1c1c0f}.tickets-sidebar__twist{flex-shrink:0;width:16px;height:22px;border:0;background:transparent;padding:0;font-size:var(--text-xs);color:var(--bth-muted);cursor:pointer}.tickets-sidebar__twist--spacer{display:inline-block}.tickets-sidebar__item{flex:1;min-width:0;display:flex;align-items:center;justify-content:space-between;gap:6px;border:0;background:transparent;border-radius:10px;padding:7px 6px;text-align:left;cursor:pointer;font:inherit;color:inherit;transition:background .12s ease}.tickets-sidebar__name{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.tickets-sidebar__item-actions{display:none;flex-shrink:0;gap:2px}.tickets-sidebar__row:hover .tickets-sidebar__item-actions,.tickets-sidebar__row:focus-within .tickets-sidebar__item-actions{display:inline-flex}.tickets-sidebar__mini{width:20px;height:20px;border:1px solid var(--bth-border);border-radius:6px;background:#fff;font-size:var(--text-sm);line-height:1;color:var(--bth-muted);cursor:pointer;padding:0}.tickets-sidebar__mini--danger{color:#9b1c1c}.tickets-sidebar__item:hover{background:#9b1c1c0f}.tickets-sidebar__item--active{background:#9b1c1c1a;color:var(--bth-primary);font-weight:700}.tickets-sidebar__item-main{display:inline-flex;align-items:center;gap:8px;min-width:0}.tickets-sidebar__icon{width:26px;height:26px;border-radius:8px;display:inline-flex;align-items:center;justify-content:center;font-size:var(--text-xs);font-weight:800;letter-spacing:.02em;background:var(--bth-bg, #f5f5f5);color:var(--bth-muted);flex-shrink:0}.tickets-sidebar__item--active .tickets-sidebar__icon{background:var(--bth-primary);color:#fff}.tickets-sidebar__badge{min-width:1.35em;padding:1px 7px;border-radius:999px;background:var(--bth-primary);color:#fff;font-size:var(--text-xs);font-weight:800;text-align:center}.tickets-sidebar__all{display:inline-block;margin:12px 8px 0;font-size:var(--text-xs);font-weight:600;color:var(--bth-primary);text-decoration:none}.tickets-mid{display:flex;flex-direction:column;min-height:0}.tickets-mid__toolbar{display:flex;gap:8px;padding:12px;border-bottom:1px solid var(--bth-border);background:linear-gradient(180deg,#fff,#fafafa);flex-shrink:0}.tickets-mid__toolbar .field-input{flex:1}.tickets-mid__folder-select{display:none;flex:0 0 140px;max-width:160px}.tickets-mid__folders-btn{display:none;flex-direction:column;align-items:flex-start;gap:1px;min-width:7.5rem;max-width:11rem;padding:5px 10px;border:1px solid var(--bth-border);border-radius:9px;background:#fff;color:var(--bth-text);cursor:pointer;font:inherit;line-height:1.15;text-align:left;flex:0 0 auto}.tickets-mid__folders-btn-label{font-size:var(--text-xs);font-weight:800;letter-spacing:.05em;text-transform:uppercase;color:var(--bth-muted)}.tickets-mid__folders-btn-value{font-size:var(--text-sm);font-weight:700;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:100%}.tickets-detail__folders-btn{display:none}.tickets-folders-shell{min-height:0;position:relative;z-index:4}.tickets-folders-shell--dock{width:52px;min-width:52px;flex-shrink:0;overflow:visible;border:0;border-radius:0;box-shadow:none;border-right:1px solid var(--bth-border);position:relative;z-index:20}.tickets-folders-shell--dock .tickets-sidebar{width:52px;min-width:52px;height:100%;border:0;border-radius:0;box-shadow:none;overflow:visible}.tickets-folders-shell__backdrop{display:none}.ticket-bulk-bar{display:flex;flex-wrap:wrap;align-items:center;gap:8px;padding:8px 12px;border-bottom:1px solid var(--bth-border);background:#9b1c1c0f;flex-shrink:0}.ticket-bulk-bar__count{font-size:var(--text-xs);font-weight:800;color:var(--bth-primary);margin-right:4px}.ticket-bulk-bar__btn{border:1px solid var(--bth-border);border-radius:999px;background:#fff;padding:5px 12px;font-size:var(--text-xs);font-weight:700;cursor:pointer;color:var(--bth-text)}.ticket-bulk-bar__btn:hover:not(:disabled){background:#f8fafc}.ticket-bulk-bar__btn--warn{border-color:#9b1c1c40;color:var(--bth-primary)}.ticket-bulk-bar__btn--ghost{background:transparent;border-color:transparent;color:var(--bth-muted)}.ticket-bulk-bar__select-wrap{display:flex;align-items:center}.ticket-bulk-bar__select{min-width:120px}.tickets-mid__pager{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:10px 12px;border-top:1px solid var(--bth-border);background:#fafafa;flex-shrink:0}.tickets-mid__pager-btn{border:1px solid var(--bth-border);border-radius:8px;background:#fff;padding:6px 12px;font-size:var(--text-xs);font-weight:700;cursor:pointer;color:var(--bth-text)}.tickets-mid__pager-btn:disabled{opacity:.45;cursor:default}.tickets-mid__pager-meta{font-size:var(--text-xs);font-weight:600;color:var(--bth-muted)}.tickets-mid__pager-total{font-weight:500}.tickets-list-wrap{display:flex;flex-direction:column;flex:0 0 auto;min-height:0;overflow:visible}.tickets-list-group{border-bottom:1px solid var(--bth-border)}.tickets-list-group__head{display:flex;align-items:center;gap:8px;width:100%;border:0;background:#f1f5f9;padding:8px 14px;font:inherit;font-size:var(--text-xs);font-weight:800;color:var(--bth-text);cursor:pointer;text-align:left;position:sticky;top:0;z-index:1}.tickets-list-group__chevron{color:var(--bth-muted);width:12px;flex-shrink:0}.tickets-list-group__label{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.tickets-list-group__count{font-size:var(--text-xs);font-weight:700;color:var(--bth-muted);background:#fff;border:1px solid var(--bth-border);border-radius:999px;padding:1px 7px}.tickets-list--grouped{overflow:visible;flex:none;padding-bottom:0}.tickets-list__head{display:flex;align-items:center;gap:8px;padding:6px 14px;border-bottom:1px solid var(--bth-border);background:#f8fafc;flex-shrink:0}.tickets-list__head-label{font-size:var(--text-xs);font-weight:800;text-transform:uppercase;letter-spacing:.06em;color:var(--bth-muted)}.tickets-list__check-all{display:flex;align-items:center;cursor:pointer}.tickets-list{list-style:none;margin:0;padding:0 0 16px;overflow:visible;flex:none;overscroll-behavior:contain}.tickets-list__empty-wrap{padding:28px 18px;text-align:center}.tickets-list__empty{margin:0;color:var(--bth-muted);font-size:var(--text-sm);font-weight:600}.tickets-list__empty-hint{margin:6px 0 0;color:var(--bth-muted);font-size:var(--text-sm)}.tickets-list__row{display:flex;align-items:stretch;border-bottom:1px solid var(--bth-border);border-left:3px solid transparent;background:transparent;transition:background .12s ease,border-color .12s ease}.tickets-list__row:hover{background:#0f172a06}.tickets-list__row--active{background:#9b1c1c12;border-left-color:var(--bth-primary)}.tickets-list__row--bulk-selected{background:#2563eb0f}.tickets-list__check{display:flex;align-items:center;padding:0 4px 0 12px;cursor:pointer;flex-shrink:0}.tickets-list__main{flex:1;min-width:0;border:0;background:transparent;text-align:left;padding:13px 14px 13px 4px;cursor:pointer;font:inherit;color:inherit}.tickets-list__row--unread .tickets-list__subject{font-weight:800}.tickets-list__unread-dot{display:inline-block;width:7px;height:7px;border-radius:50%;background:var(--bth-primary);margin-right:6px;vertical-align:middle}.tickets-list__top{display:flex;justify-content:space-between;gap:8px;margin-bottom:4px}.tickets-list__number{font-size:var(--text-xs);font-weight:800;letter-spacing:.02em;color:var(--bth-primary);display:flex;align-items:center}.tickets-list__time{font-size:var(--text-xs);color:var(--bth-muted);white-space:nowrap}.tickets-list__subject{margin:0 0 6px;font-size:var(--text-sm);line-height:1.35;color:var(--bth-text)}.tickets-list__meta{display:flex;align-items:center;justify-content:space-between;gap:8px}.tickets-list__from{font-size:var(--text-sm);color:var(--bth-muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;min-width:0}.tickets-list__badges{display:flex;gap:4px;flex-shrink:0}.tickets-list__priority{font-size:var(--text-xs);font-weight:800;text-transform:uppercase;letter-spacing:.04em;padding:2px 7px;border-radius:999px;border:1px solid transparent}.tickets-list__priority--high{background:#ea580c1f;color:#c2410c}.tickets-list__priority--urgent{background:#9b1c1c1f;color:var(--bth-primary)}.tickets-list__priority--low{background:#64748b1f;color:#64748b}.tickets-list__status{text-transform:capitalize;padding:2px 8px;border-radius:999px;font-size:var(--text-xs);font-weight:800;border:1px solid transparent;background:#6b72801f;color:#4b5563}.tickets-list__status--open{background:#2563eb1f;color:#1d4ed8}.tickets-list__status--pending{background:#d9770624;color:#b45309}.tickets-list__status--resolved,.tickets-list__status--closed{background:#16a34a1f;color:#15803d}.tickets-list__status--spam{background:#9b1c1c1f;color:var(--bth-primary)}.tickets-detail{display:flex;flex-direction:column;min-height:0}.tickets-detail__inner{display:flex;flex-direction:column;min-height:0;flex:1;overflow:hidden}.tickets-detail__loading{margin:auto;color:var(--bth-muted)}.tickets-detail__empty{margin:auto;color:var(--bth-muted);font-size:var(--text-sm)}.tickets-detail__header{display:flex;flex-direction:column;gap:10px;padding:10px 14px 12px;border-bottom:1px solid var(--bth-border);flex-shrink:0;background:#fff}.tickets-detail__header--slim{flex-direction:row;align-items:center;gap:8px;padding:8px 12px;border-bottom:0;flex-wrap:nowrap;overflow-x:auto}.tickets-detail__nav-left{display:flex;align-items:center;gap:8px;flex-shrink:0}.tickets-detail__tablet-extras{display:none;align-items:center;gap:6px;flex:1;min-width:0;justify-content:center}.tickets-detail__compact-bar{display:none}.tickets-detail__compact-tabs{display:inline-flex;align-items:center;gap:4px;flex-shrink:0}.tickets-detail__tab--compact{padding:5px 10px;font-size:var(--text-xs)}.tickets-detail__status-select--compact{display:none;min-width:96px;flex-shrink:0}.tickets-detail__nav-actions{display:none;align-items:center;gap:8px;margin-left:auto;flex-shrink:0}.tickets-detail__account-strip-actions--desktop{display:inline-flex}.tickets-detail__status-select--mobile{display:none}.tickets-detail__tabs-bar{position:sticky;top:0;z-index:1;display:flex;align-items:center;justify-content:space-between;gap:8px;padding:8px 10px;border-bottom:1px solid var(--bth-border);background:#fff}.tickets-detail__tabs-bar .tickets-detail__tabs{position:static;padding:0;border-bottom:0;background:transparent;flex:1;min-width:0}@media(min-width:1401px){.tickets-detail__header--slim{display:none}}@media(max-width:1400px){.tickets-detail__header--slim{display:flex}.tickets-detail__nav-actions,.tickets-detail__back,.tickets-detail__folders-btn{display:inline-flex}.tickets-detail__account-strip-main--desktop,.tickets-detail__account-strip-actions--desktop,.tickets-detail__account-strip{display:none}}@media(max-width:1400px)and (min-width:1101px){.tickets-layout,.tickets-layout--list-only,.tickets-layout--detail-open{grid-template-columns:minmax(280px,40%) minmax(0,1fr)}.tickets-layout--list-only .tickets-detail,.tickets-layout--detail-open .tickets-detail{display:flex;flex-direction:column;min-height:0}.tickets-layout--list-only .tickets-mid,.tickets-layout--detail-open .tickets-mid{display:flex}.tickets-layout--list-only .tickets-list-pane,.tickets-layout--detail-open .tickets-list-pane{position:relative;inset:auto;z-index:auto;pointer-events:auto;border:1px solid var(--bth-border);border-radius:14px;background:var(--bth-bg-elevated, #fff);box-shadow:0 1px 2px #0f172a0a;width:auto;height:auto;overflow:hidden}.tickets-layout--list-only .tickets-folders-shell--dock:not(.is-open),.tickets-layout--detail-open .tickets-folders-shell--dock:not(.is-open){display:block}.tickets-layout--list-only .tickets-folders-shell--dock,.tickets-layout--detail-open .tickets-folders-shell--dock{position:relative;inset:auto;width:52px;min-width:52px;pointer-events:auto}.tickets-detail__back{display:none}.tickets-detail__tablet-extras{display:flex;flex:1 1 auto;align-items:center;justify-content:center;gap:6px;min-width:0;overflow:visible}.tickets-detail__status-select--compact{display:inline-flex;min-width:84px;max-width:108px;flex-shrink:0}.tickets-detail__tabs-bar{display:none}.tickets-detail__header--slim{display:flex;flex-wrap:nowrap;align-items:center;gap:8px;overflow:visible}.tickets-detail__nav-left,.tickets-detail__nav-actions,.tickets-detail__compact-tabs{flex-shrink:0}.tickets-detail__nav-left{flex:0 0 auto}.tickets-detail__compact-tabs{flex-shrink:0}.tickets-detail__nav-actions{margin-left:0;flex:0 0 auto;gap:4px}.tickets-detail__tab--compact{padding:4px 8px;font-size:var(--text-xs)}.tickets-detail__header--slim .tickets-detail__context-btn{padding:4px 9px;font-size:var(--text-xs)}.tickets-detail__back{padding:4px 8px;font-size:var(--text-xs);white-space:nowrap}.tickets-detail__folders-btn{min-width:5.5rem;max-width:8rem;padding:4px 8px}}@media(max-width:1100px){.tickets-detail__tablet-extras{display:none}.tickets-detail__tabs-bar{display:flex}.tickets-detail__status-select--mobile{display:inline-flex;min-width:108px;flex-shrink:0}}.tickets-detail__nav-left{display:flex;align-items:center;gap:8px;min-width:0}.tickets-detail__header--slim .tickets-detail__nav-left{flex:0 0 auto}.tickets-detail__nav-left .tickets-detail__folders-btn{margin-left:0;flex-shrink:0}.tickets-detail__slim-main{min-width:0;flex:1;display:flex;flex-direction:column;gap:2px}.tickets-detail__header--slim .tickets-detail__number{margin:0}.tickets-detail__header--slim .tickets-detail__subject{margin:0;font-size:var(--text-sm);-webkit-line-clamp:1}.tickets-detail__header--slim .tickets-detail__context-btn{display:inline-flex;margin-left:0;flex-shrink:0}.tickets-detail__top{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;min-width:0}.tickets-detail__identity{min-width:0;flex:1}.tickets-detail__back{display:none;align-self:flex-start;border:1px solid var(--bth-border);border-radius:999px;background:#fff;padding:6px 12px;font-size:var(--text-sm);font-weight:700;color:var(--bth-primary);cursor:pointer}.tickets-detail__back:hover{background:#9b1c1c0f}.tickets-detail__number{margin:0;font-size:var(--text-xs);font-weight:800;letter-spacing:.04em;text-transform:uppercase;color:var(--bth-primary)}.tickets-detail__subject{margin:0;font-size:var(--text-lg);line-height:1.3;letter-spacing:-.01em;font-weight:700;color:var(--bth-text);overflow:hidden;text-overflow:ellipsis;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical}.tickets-detail__title-row{display:flex;flex-wrap:wrap;align-items:center;gap:8px;margin:2px 0 4px}.tickets-detail__status-badge{display:inline-flex;align-items:center;padding:2px 8px;border-radius:999px;font-size:var(--text-xs);font-weight:800;border:1px solid transparent;flex-shrink:0}.tickets-detail__requester{margin:0;font-size:var(--text-sm);color:var(--bth-muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.tickets-detail__props{display:grid;grid-template-columns:repeat(3,minmax(108px,148px));gap:8px;align-items:end;flex-shrink:0}.tickets-detail__props label,.tickets-detail__links label{display:flex;flex-direction:column;gap:3px;font-size:var(--text-xs);font-weight:700;letter-spacing:.04em;text-transform:uppercase;color:var(--bth-muted);min-width:0}.tickets-detail__props .field-input,.tickets-detail__links .field-input{min-height:32px;padding:4px 8px;font-size:var(--text-xs)}.tickets-detail__context-btn{grid-column:1 / -1;display:none;border:1px solid var(--bth-border);border-radius:8px;background:#fff;padding:6px 10px;font-size:var(--text-xs);font-weight:700;color:var(--bth-text);cursor:pointer}.tickets-detail__context-btn.is-active,.tickets-detail__context-btn:hover{border-color:#9b1c1c59;color:var(--bth-primary);background:#9b1c1c0d}.tickets-detail__meta-row{display:flex;flex-wrap:wrap;align-items:end;gap:10px 16px}.tickets-detail__links{display:grid;grid-template-columns:minmax(140px,1fr) minmax(120px,.7fr);gap:8px;flex:1;min-width:220px}.tickets-detail__controls{display:flex;gap:10px;flex-wrap:wrap;align-items:flex-end}.tickets-detail__controls label,.tickets-detail__account label{display:flex;flex-direction:column;gap:4px;font-size:var(--text-xs);font-weight:700;letter-spacing:.03em;text-transform:uppercase;color:var(--bth-muted)}.tickets-detail__account{display:none}.tickets-detail__body{display:flex;flex-direction:column;gap:0;min-height:0;flex:1;overflow:hidden;position:relative}.tickets-detail--context-open .tickets-detail__body{display:grid;grid-template-columns:minmax(0,1fr) minmax(260px,300px)}.tickets-detail__side{display:none;flex-direction:column;min-height:0;overflow:auto;border-left:1px solid var(--bth-border);background:#fafafa;padding-bottom:16px}.tickets-detail--context-open .tickets-detail__side{display:flex}.tickets-detail__meta-card{display:flex;flex-direction:column;gap:10px;padding:12px 12px 14px;border-bottom:1px solid var(--bth-border);background:#fff;flex-shrink:0}.tickets-detail__subject--side{font-size:var(--text-sm);-webkit-line-clamp:3}.tickets-detail__props--stack{display:grid;grid-template-columns:1fr;gap:8px;width:100%}.tickets-detail__field-hint{margin:-2px 0 0;font-size:var(--text-xs);font-weight:500;letter-spacing:0;text-transform:none;color:var(--bth-muted);line-height:1.35}.tickets-detail__links--stack{display:grid;grid-template-columns:1fr;gap:8px;width:100%;min-width:0}.tickets-detail__tags{min-width:0;width:100%}.tickets-detail__side .ticket-account-panel{border-left:0;flex:0 0 auto;min-height:0;overflow:visible;background:transparent}.tickets-detail__side .ticket-activity-panel{flex:1 1 auto;min-height:120px}.ticket-tag-chips{display:flex;flex-wrap:wrap;gap:5px;flex:1 1 180px;min-width:0;margin:0;align-self:center}.ticket-tag-select{display:flex;flex-direction:column;gap:6px;position:relative;width:100%}.ticket-tag-select__label{font-size:var(--text-xs);font-weight:700;letter-spacing:.04em;text-transform:uppercase;color:var(--bth-muted)}.ticket-tag-select__trigger{display:flex;align-items:center;justify-content:space-between;gap:8px;width:100%;text-align:left;cursor:pointer}.ticket-tag-select__value{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ticket-tag-select__caret{flex-shrink:0;color:var(--bth-muted)}.ticket-tag-select__menu{position:absolute;top:calc(100% + 4px);left:0;right:0;z-index:20;max-height:220px;overflow:auto;padding:6px;border:1px solid var(--bth-border);border-radius:10px;background:#fff;box-shadow:0 8px 24px #0f172a1f}.ticket-tag-select__menu--portal{right:auto;max-height:min(280px,50vh)}.ticket-tag-select__empty{margin:0;padding:8px 10px;font-size:var(--text-sm);color:var(--bth-muted)}.ticket-tag-select__create{display:flex;gap:6px;align-items:center;margin-top:6px;padding-top:6px;border-top:1px solid var(--bth-border)}.ticket-tag-select__create .field-input{flex:1;min-width:0}.ticket-tag-select__option{display:flex;align-items:center;gap:8px;padding:7px 8px;border-radius:8px;font-size:var(--text-sm);font-weight:600;cursor:pointer}.ticket-tag-select__option:hover{background:#0f172a0a}.ticket-tag-select__swatch{width:10px;height:10px;border-radius:999px;flex-shrink:0}.ticket-tag-select__chips{display:flex;flex-wrap:wrap;gap:5px}.ticket-tag-select__chip{display:inline-flex;align-items:center;padding:2px 8px;border-radius:999px;border:1px solid transparent;font-size:var(--text-xs);font-weight:700}.ticket-tag-chips__chip{border:1px solid var(--bth-border);border-radius:999px;background:#fff;padding:4px 10px;font-size:var(--text-xs);font-weight:700;cursor:pointer}.ticket-tag-chips__chip--active{color:#fff}.ticket-tag-chips__chip:disabled{opacity:.5;cursor:default}.ticket-activity-panel{border-top:1px solid var(--bth-border);padding:12px 14px 14px;background:#fafafa;max-height:220px;overflow:auto;flex-shrink:0}.ticket-activity-panel__title{margin:0 0 8px;font-size:var(--text-xs);font-weight:800;text-transform:uppercase;letter-spacing:.06em;color:var(--bth-muted)}.ticket-activity-panel__list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:8px}.ticket-activity-panel__text{margin:0;font-size:var(--text-xs);font-weight:600;color:var(--bth-text)}.ticket-activity-panel__meta{margin:2px 0 0;font-size:var(--text-xs);color:var(--bth-muted)}.ticket-activity-panel__empty{margin:0;font-size:var(--text-xs);color:var(--bth-muted)}.ticket-note-modal{display:flex;flex-direction:column;gap:12px}.ticket-note-modal__hint{margin:0;font-size:var(--text-sm);color:var(--bth-muted);line-height:1.45}.ticket-note-modal__actions{display:flex;justify-content:flex-end;gap:8px;padding-top:4px}.ticket-note-modal__actions .btn-primary{min-width:120px}.ticket-mail--note-card .ticket-mail__header--static{cursor:default;padding:10px 14px 0}.ticket-mail--note-card .ticket-mail__header--static:hover{background:transparent}.ticket-mail__content--note{border-top:0;padding-top:6px}.ticketing-admin__switch--inline{display:flex;align-items:center;gap:8px;padding-top:24px}.tickets-detail__thread{display:flex;flex-direction:column;min-height:0;flex:1;overflow-x:hidden;overflow-y:auto;overscroll-behavior:contain;-webkit-overflow-scrolling:touch;padding-bottom:20px}.tickets-detail__tabs{display:flex;align-items:center;gap:6px}.tickets-detail__tab{border:1px solid var(--bth-border);border-radius:999px;background:#fff;color:var(--bth-muted);font:inherit;font-size:var(--text-xs);font-weight:700;padding:6px 11px;cursor:pointer}.tickets-detail__tab.is-active{border-color:#9b1c1c59;color:var(--bth-primary);background:#9b1c1c0f}.tickets-detail__tags{min-height:0;max-width:none;width:100%}.tickets-detail__attach-msg{margin:0;padding:8px 16px;font-size:var(--text-sm);font-weight:600;border-bottom:1px solid var(--bth-border);background:#fafafa}.tickets-detail__account-strip{display:flex;flex-wrap:nowrap;align-items:center;gap:8px 10px;padding:8px 14px;background:#fff;overflow:hidden;scrollbar-width:none}.tickets-detail__account-strip::-webkit-scrollbar{display:none;height:0}.tickets-detail__account-strip-main{display:flex;flex-direction:column;gap:1px;min-width:0;flex:1 1 0}.tickets-detail__account-strip-tags{flex:0 1 auto;min-width:5.5rem;max-width:10rem}.tickets-detail__account-strip-actions{display:inline-flex;flex-direction:row;flex-wrap:nowrap;align-items:center;gap:8px;margin-left:auto;flex:0 0 auto}.tickets-detail__account-strip-label{font-size:var(--text-xs);font-weight:800;letter-spacing:.06em;text-transform:uppercase;color:var(--bth-muted)}.tickets-detail__account-strip-value{font-size:var(--text-sm);font-weight:650;color:var(--bth-text);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:100%}.tickets-detail__account-strip-edit-link{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:0;background:none;padding:0;margin:0;font:inherit;font-size:var(--text-sm);font-weight:700;color:var(--bth-link, #1565c0);text-decoration:underline;text-underline-offset:2px;cursor:pointer}.tickets-detail__account-strip-edit-link:hover{color:var(--bth-primary)}.ticket-tag-select--no-label{display:inline-flex;flex-direction:row;align-items:center}.ticket-tag-select--no-label .ticket-tag-select__chips{display:none}.tickets-detail__account-strip-actions .tickets-detail__status-select,.tickets-detail__account-strip-actions .tickets-detail__context-btn--inline{flex-shrink:0}.tickets-detail__account-strip-actions .ticket-tag-select__trigger{min-width:6.5rem;max-width:11rem}@media(max-width:1400px){.tickets-detail__account-strip{display:none}}.tickets-detail__account-strip-edit,.tickets-detail__context-btn--inline{grid-column:auto;margin-left:0;display:inline-flex;align-items:center;justify-content:center;border:1px solid var(--bth-border);border-radius:8px;background:#fff;padding:5px 12px;font:inherit;font-size:var(--text-xs);font-weight:700;cursor:pointer;color:var(--bth-text);min-height:32px;white-space:nowrap;flex-shrink:0;width:auto}.tickets-detail__status-select{min-width:5.75rem;max-width:7.25rem;width:7.25rem;min-height:32px;padding:4px 6px;font-size:var(--text-xs);font-weight:700;border-radius:8px;cursor:pointer}.tickets-detail__context-btn--inline.is-active,.tickets-detail__account-strip-edit:hover,.tickets-detail__context-btn--inline:hover{border-color:#9b1c1c59;color:var(--bth-primary);background:#9b1c1c0d}.ticket-mail__meta-row{display:flex;align-items:flex-start;gap:12px;margin-bottom:10px}.ticket-mail__meta-row .ticket-mail__meta{flex:1;min-width:0;margin:0}.ticket-mail__meta-row .ticket-mail__delete-btn{flex-shrink:0;margin-top:2px}.ticket-mail__content-toolbar{display:none}.ticket-mail__delete-btn{border:1px solid rgba(180,83,9,.3);border-radius:8px;background:#d977060f;color:#b45309;font:inherit;font-size:var(--text-xs);font-weight:700;padding:4px 9px;cursor:pointer}.ticket-activity-panel--split{display:grid;grid-template-columns:minmax(0,1.15fr) minmax(280px,.95fr);gap:0;min-height:min(70vh,640px);height:100%}.ticket-activity-panel__feed,.ticket-activity-panel__composer{min-height:0;overflow:auto;padding:12px 14px}.ticket-activity-panel__feed{border-right:1px solid var(--bth-border)}.ticket-activity-panel__hint{margin:0 0 8px;font-size:var(--text-xs);color:var(--bth-muted)}.ticket-activity-panel__textarea{width:100%;min-height:160px;resize:vertical}.ticket-activity-panel__composer-actions{display:flex;justify-content:flex-end;margin-top:8px}.ticket-attachments-panel{padding:12px 14px 20px;overflow:auto}.ticket-attachments-panel__empty{margin:24px 16px;color:var(--bth-muted)}.ticket-attachments-panel__table{width:100%;border-collapse:collapse;font-size:var(--text-sm)}.ticket-attachments-panel__table th,.ticket-attachments-panel__table td{text-align:left;padding:8px 10px;border-bottom:1px solid var(--bth-border);vertical-align:top}.ticket-attachments-panel__table th{font-size:var(--text-xs);font-weight:800;letter-spacing:.04em;text-transform:uppercase;color:var(--bth-muted);background:#fafafa}.ticket-attachments-panel__file{border:0;background:transparent;padding:0;font:inherit;font-weight:700;color:var(--bth-primary);cursor:pointer;text-align:left}.ticket-attachments-panel__file:hover{text-decoration:underline}@media(max-width:900px){.ticket-activity-panel--split{grid-template-columns:1fr;min-height:0}.ticket-activity-panel__feed{border-right:0;border-bottom:1px solid var(--bth-border);max-height:40vh}}.ticket-account-panel--empty{display:flex;flex-direction:column;justify-content:center}.tickets-detail__actions{display:flex;gap:6px;flex-wrap:wrap}.ticket-mail-list{padding:12px 14px 16px;display:flex;flex-direction:column;gap:8px;background:#f8fafc}.ticket-mail-list__empty{margin:24px auto;color:var(--bth-muted)}.ticket-mail{border:1px solid var(--bth-border);border-radius:12px;background:#fff;overflow:visible;box-shadow:0 1px 2px #0f172a0a}.ticket-mail--outbound{border-color:#9b1c1c29}.ticket-mail--note{border-color:#fde68a;background:#fffbeb}.ticket-mail__header{width:100%;display:flex;align-items:center;justify-content:space-between;gap:12px;border:0;background:transparent;padding:12px 14px;text-align:left;cursor:pointer;font:inherit;color:inherit}.ticket-mail__header:hover{background:#0f172a05}.ticket-mail__header-main{min-width:0;display:flex;flex-direction:column;gap:4px;flex:1 1 auto}.ticket-mail__from{font-size:var(--text-sm);font-weight:700;color:var(--bth-text);display:flex;align-items:center;gap:8px;flex-wrap:wrap}.ticket-mail__ack-badge{font-size:var(--text-xs);font-weight:700;letter-spacing:.02em;text-transform:uppercase;color:#9b1c1c;background:#9b1c1c14;border:1px solid rgba(155,28,28,.18);border-radius:999px;padding:1px 7px}.ticket-mail__preview{font-size:var(--text-sm);color:var(--bth-muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ticket-mail__header-end{display:inline-flex;flex-direction:row;flex-wrap:nowrap;align-items:center;gap:8px;flex-shrink:0}.ticket-mail__time-row{display:inline-flex;align-items:center;gap:8px;flex-wrap:nowrap}.ticket-mail__time-row .ticket-mail__delete-btn{margin:0}.ticket-mail__action-btn{border:1px solid var(--bth-border);border-radius:8px;background:#fff;color:var(--bth-text);font:inherit;font-size:var(--text-xs);font-weight:700;padding:3px 8px;cursor:pointer}.ticket-mail__action-btn:hover{background:#f8fafc}.ticket-mail__action-btn--danger{border-color:#b453094d;color:#b45309;background:#d977060f}.ticket-bubble-panel__backdrop{position:fixed;top:0;right:0;bottom:0;left:0;z-index:1090;border:0;background:#0f172a6b;cursor:default}.ticket-bubble-panel{--bubble-tail-right: 28px;position:fixed;z-index:1100;top:128px;right:16px;width:min(380px,calc(100vw - 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